Angela Newland joined the Insurance Commission of Western Australia in July 2026 as Chief Operating Officer. She is responsible for leading the operational delivery of the Commission's insurance schemes and services. Angela has extensive executive leadership experience across financial services, banking and customer operations. Throughout her career, she has led large customer-facing teams and delivered significant transformation programs focused on improving customer outcomes, operational performance and organisational capability. Her experience spans operations, customer service, technology-enabled transformation, organisational capability and governance, with a focus on delivering sustainable improvements in service performance and customer outcomes.
Angela is a Graduate of the Australian Institute of Company Directors (GAICD).
Page Last Updated 28 Aug 2026