Our Purpose
The Insurance Commission of Western Australia exists to help WA protect against loss and recover from personal injury. Our purpose guides everything we do. Through our insurance schemes, risk management expertise and partnerships, we support individuals, communities and government agencies across the State.
Our Vision
By 2030, we will lead the way in personal injury recovery and state self-insurance for WA.
Leading the Way for WA
Our strategic plan outlines how we will deliver better outcomes for Western Australians over the next five years.
To achieve our vision, we are focused on four priority areas.
Best Recovery Outcomes
We support people recovering from personal injury by:
- prioritising our clients’ needs
- helping people access quality healthcare
- working closely with healthcare providers and clinical experts
- supporting evidence-based recovery options.
Our goal is to help clients achieve the best possible recovery outcomes.
Navigating Risk Together
We work with government agencies and stakeholders to:
- identify and understand risk
- share insights and expertise
- support harm prevention
- strengthen resilience across government.
Our goal is to help reduce preventable loss and injury across Western Australia.
Client Confidence
We aim to provide services that are easy to access, fair and transparent by:
- improving client experiences
- increasing awareness of available support
- maintaining financial sustainability
- working with service providers to deliver quality outcomes.
Our goal is to build trust and confidence in the services we provide.
Our People Empowered
Our people are central to achieving our purpose.
We are creating an environment where people can:
- learn and grow
- contribute their expertise
- innovate and improve services
- feel connected to a shared purpose.
Our goal is to build a workforce that is skilled, engaged and ready for the future.
Page Last Updated 24 Jul 2026