Contact Us

Insurance Commission of Western Australia
Phone operator with wireless phone headset sitting at desk.

Do you have a question that you can't find the answer to on our website? Or perhaps you wish to make an enquiry or to give some customer feedback. Simply fill in the form below to send us a message, or contact us via the details to the right.

For property and motor vehicle claims please complete a claim form and send to

Required fields are marked with an asterisk (Required*).

Preferred method of contact

Page Last Updated 01 Apr 2020

Contact Us

+61 (8) 9264 3333 (local call)
1800 643 338 (toll-free outside the Perth metropolitan area)

8am to 5pm, Monday to Friday

COVID-19 Notice: Our office remains open for deliveries only

All other visitors should contact us via phone and email.

Street Address
Level 13, Forrest Centre
221 St Georges Terrace
PERTH Western Australia 6000
View Map

Postal Address
Insurance Commission of Western Australia
GPO Box U1908
PERTH Western Australia 6845

Customer Survey

Help us improve our customer service by taking this short survey.

International SOS

Emergency Assistance for agency staff travelling overseas on business.