Catastrophic Injuries Support

Catastrophic Injuries Support

The Catastrophic Injuries Support (CIS) product provides lifetime treatment, care and support to all people if they are catastrophically injured in a crash in WA and are unable to claim against CTP. Catastrophic injuries are spinal cord injuries, traumatic brain injuries, multiple amputations, severe burns and permanent traumatic blindness.

The cost of lifetime care and support for a person with catastrophic injuries can be immense. The average estimated cost for lifetime care per person is over $3 million but can exceed $15 million for those with greater care needs.

Our CIS team work directly with people who have been catastrophically injured, their families and support teams. This approach allows for collaboration when determining the rehabilitation program, the recovery goals, return to work/home arrangements and ongoing support needs. Our goal is to improve the quality of life and independence outcomes for those who have experienced life-changing injuries from a road accident.

The level of treatment, care and support provided will be determined based on what is necessary and reasonable for each person catastrophically injured. Our fact sheets outline this in more detail.

Ebonny's Story
In 2017, Ebonny’s motorcycle tyres lost traction causing her bike to leave the road and crash. With support through the Catastrophic Injuries Support scheme, Ebonny has had her home modified, enabling her to live independently. Her next goals are relearning to drive and getting involved in an outdoor hobby like horse riding or mountain biking. She is also focused on returning to work.
Kenny's Story
Kenny was out motorbiking with mates when his front tyre hit a bump, sending him flying and making him a paraplegic for life. With lots of treatment and specialised mobility equipment, Kenny has been able to operate his own successful building company in Albany. Kenny’s incredible drive and positivity see him pursuing activities such as surfing and mountain bike racing.
See all personal experience stories

Service Providers

We pay registered service providers to deliver treatment, care and support to our CIS scheme clients.

Providers seeking to register should complete and submit the registration form to the Insurance Commission. The registration form also sets out the terms and conditions for providers. Health professionals must be registered with the Australian Health Practitioner Regulation Agency (AHPRA) to provide treatment, care and support services to CIS clients.

The Insurance Commission can use a provider who is not on the register to deliver a particular service. This often occurs to cater for regional and remote areas of Western Australia and in exceptional circumstances.

The Motor Vehicle (Catastrophic Injuries) Act 2016 and the Motor Vehicle (Catastrophic Injuries) Regulations 2016 set out the CIS scheme details.