Payment and fees

Service providers for CIS Scheme participants need to invoice the Insurance Commission of WA for payment.

We pay most invoices within 14 days from invoice receipt date, for approved services.

Invoicing

Please ensure invoices include the following details:

Payee Details

• Company/Practice Name
• Payee Billing Address
• ABN
• Invoice Number, BSB, Account Number and Account Name
• Email Address – remittance advice will be sent via email

Client/Patient Details

• First and Last Name
• Claim Number – 6 digit number

Service Details

• Name of health professional/service provider
• Multiple providers on an invoice should be identified and listed separately
• Date/s of service delivery
• Time if more than one service was provided on the same day
• Item Code
• Description of service
• Duration of service
• Service location (if different to the practice/clinic address).
• Fee for each service
• Total cost
• Services subject to GST must be submitted on a GST compliant invoice

Submit invoices to invoices@icwa.wa.gov.au

• Attachments must be PDF format;
• Attachments must be invoices ONLY - no reports/correspondence/statements.
• Each claimant requires a separate invoice;
• Each invoice is to be a separate attachment;
• You can attach multiple invoices as separate attachments to one email; and
• Do not add content to the email, as it is a no reply mailbox.

Invoices can also be posted to

The Insurance Commission does not pay handling, administration or report typing fees.

Fees

Fees or payment rates applicable for the agreed service will be provided to you in your "Provider Plan'.

For more information, contact mvcisupport@icwa.wa.gov.au.