Step 2 of 3: Line Manger endorses claim form

The Line Manager receives an email, and selects the link for ENDORSEMENT in the email. An example of this email is shown in Step 1.

Clicking on ENDORSEMENT in the email will take the Line Manager to the endorsement page within the relevant eClaim.   The ‘Agency Authorisation/Declaration’ section must be completed, all other fields are to be completed if required.

If the ‘Location / Cost Centre / Risk Centre’ field is to be completed, select the appropriate Region name that the District Office belongs to.  For a complete list please refer to the 'Department of Communities District Office List’ section below.

To complete the endorsement action, and progress it to the final Authorise and Submit stage at Department of Communities (Step 3), the Line Manager selects ‘Send to Head Office’.

Once ‘Send to Head Office’ is selected no further changes can be made by the Line Manager.

An email is then sent to the District Office group email address, which corresponded with the selection made in the ‘Site Representative/Division/Head Office’ drop down list field, to complete the submit action in Step 3 – see example email below.

Email example: District Office – Submit request (endorsement completed):