Invoices

Please ensure invoices include the following details.

Payee Details

• Company/Practice name.
• Payee billing address.
• ABN.
• Invoice Number.
• BSB, Account Number and Account Name.
• Email address – remittance advice will be sent via email (non-HICAPS payments).

Client/Patient Details

• First and last name.
• Claim number (if known).
  • Government Insurance - 2 characters / 4 to 5 digits e.g. XX/01234
  • Motor Injury Insurance - 6 digits e.g. 123456

Service Details

• Name of health professional/service provider.
• Multiple providers on an invoice should be identified and list each service clearly per provider.
• Date.
• Time if more than one service was provided on the same day.
• Item Code.
• Description.
• Duration.
• Service location (if different to the practice/clinic address).
• Fee for each service.
• Total cost.
• Services subject to GST must be submitted on a GST compliant invoice.

Invoices should be submitted to invoices@icwa.wa.gov.au

• Attachments must be PDF format;
• Attachments must be Invoices ONLY - no reports/correspondence/statements.
• Each claimant requires a separate invoice;
• Each invoice is to be a separate attachment;
• You can attach multiple invoices as separate attachments to one email; and
• Do not add content to the email, as it is a no reply mailbox.

The Insurance Commission does not pay handling, administration or report typing fees.

Post

Insurance Commission of Western Australia
GPO Box L920
PERTH Western Australia 6845