University Research Program
The Insurance Commission partners with WA universities, where students of the Masters of Business Administration and other courses, can tackle real-world problems for the Insurance Commission while gaining practical management and business experience.
Year | | Student | Project |
---|
2019
| | Name: Tanya Muzvidziwa
Qualification: Masters of Business Administration
University: Murdoch University
| Abbreviated Injury Scale Review: - The project reviewed the purposes, strengths and weaknesses of the Insurance Commission's injury coding model. This includes comparisons with injury coding models used by equivalent organisations.
- Information from the review will support assessments of possible enhancements to the Insurance Commission's injury coding approach.
|
2018
| | Name: Adriel Knowling
Qualification: Bachelor of Laws/Bachelor of Business
University: Murdoch University
| Complaint Management and Training - The Insurance Commission values the feedback it receives from its customers, claimants and stakeholders, and views each piece of feedback as an opportunity for continuous improvement.
- This project reviewed our current complaints approach, identified opportunities for improvement and resulted in the development of a training presentation for staff.
|
2017
| | Name: Diane Terte
Qualification: Masters of Business Administration
University: Murdoch University
| Legal Services Business Model - The Insurance Commission spends on average $12 million per year on external legal services for its insurance operations.
- The study evaluated alternative business models and structures to deliver legal services for the organisation.
|