Liability

MAKE A CLAIM

Agencies can lodge a general liability claim or a professional liability claim by completing  the relevant form together with correspondence and documentation relevant to an incident and send it to us.

• Liability Claim Form or
• Professional Liability Claim Form

WHAT IS COVERED

We provide a range of liability cover to agencies including, but not limited to:

• general liability cover for claims lodged against an agency for any legal liability resulting from an occurrence in connection with its activities;
• employment practices liability cover for claims made against an agency for employment related disputes;
• professional liability cover for claims made against an agency for its errors or omissions in the rendering of, or failure to render, professional advice or services by the agency; and
• medical treatment liability cover for claims made against an agency for bodily injury, mental injury or death of a patient caused by its rendering of, or failure to render, medical or health services (other than first aid).

Liability claims will generally be made after an incident in which a member of the public has notified the agency of an incident that may result in a potential liability.

Documentation received from the person reporting the incident (such as a letter of demand or similar) should also be included.

TIMEFRAME

Each claim is different and must be assessed according to the circumstances. This makes it difficult to give an accurate estimate on how long it will take us to make a decision.

We will make every effort to assess the claim in a reasonable time frame once the claim has been lodged. Some delays may occur depending on the nature of the incident and the availability of information. Once we determine liability, all parties will be notified in writing.